Refund policy

30-Day Money-Back Guarantee

We want you to love your Luméa ritual. If you're not completely satisfied, contact us within 30 days of receiving your order for a full refund — no questions asked.

To request a refund, email [YOUR SUPPORT EMAIL] with your order number. Once approved, your refund will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable. If your item arrives damaged or defective, contact us within 7 days with a photo and we'll make it right immediately — replacement or full refund, your choice.